To return a product to us, please make sure that it is well packaged and insured adequately.
Don’t forget to include the return form, which can be downloaded below. This will be useful to get back to you when we receive your product.

Our return address is Kozoom Store, 10 rue des frères Montgolfier, 33510, Andernos, France and please make sure to include our phone number on the shipping label +33(0)9723332136

Download the returnform